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AAM Recap: Slides, Observations, and Object Fetishism

Museum 2.0

I just returned from the American Association of Museums (AAM) annual meeting in Philadelphia. I led two sessions, one on visitor co-created museum experiences, and the other on design inspirations from outside museums. what is the value of the exhibition experience to non-participants, that is, regular museum visitors?

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The Future of Authority: Platform Power

Museum 2.0

I have a lot of conversations with people that go like this: Other person: "So, you think that museums should let visitors control the museum experience?" Other person: "But doesn't that erode museums' authority?" If the museum isn't in control, how can it thrive? It lets you be the only expert with a voice.

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Juneteenth Resources

Media Cause

Higher Heights Leadership Fund —Higher Heights Leadership Fund’s work is to elevate Black women’s voices to shape and advance progressive policies and to provide opportunities for these women to build their leadership skills, through training programs, civic engagement, and networking opportunities. Attend Events .

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Groundswell Book Club Part 2: Talking

Museum 2.0

Many museums have jumped into the middle level—producing their own content—without starting with commenting. Consider the path of the Bay Area Discovery Museum. Jennifer Caleshu, their director of communication, is a museum talker extraordinaire. Both are museum-run forums for visitors to post their own content and opinions.

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What's a Virtual Visitor Worth?

Museum 2.0

Every museum has a number for its operating cost per visitor. Most museums don't strategically set this number--too many operating costs are fixed by building needs--but they can use it to assess how expensive each visitor interaction is and evaluate the efficacy of programs. So where do online initiatives fit in?

Virtual 20
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Sharing Power, Holding Expertise: The Future of Authority Revisited

Museum 2.0

letting museum visitors contribute and collaborate in museums), I now see this as a crucial issue also for more democratic and inclusive practice (i.e. Our collective understanding and savviness about the power online platforms wield--for good and ill--has greatly increased since 2008. Me: "Sort of." Content expertise matters.

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Into the Deep End: What's Keeping Museums from Telling Meaty, In-Depth Stories?

Museum 2.0

All this delightful non-fiction makes me wonder: why aren't museums great at telling these same kinds of deep, intense stories? Why are exhibitions, which have huge potential as immersive, multi-platform narrative devices, so rarely used to that effect? This seems strange given that museums are organized around objects.

Museum 53