NTEN and TechSoup Webinar: Share Your Story - ROI and Social Media - Slides and Notes
Beth's Blog: How Nonprofits Can Use Social Media
FEBRUARY 21, 2009
The chapter is based on interviews with folks in the field and includes step-by-step checklists, examples, and tips. It uses metrics to measure your results and help you improve your strategy over time. Use of metrics to measure your results. Learning is picking the right metrics to measure what is and isn't working.
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