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How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder. Don't Praise.

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Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

Employee pay often is not the most important driver for employee retention. To learn more about employee retention and the reasons employees decide to leave an organization, read Overland Park, KS author Leigh Branhams book, The 7 Hidden Reasons Employees Leave. How To Improve Customer Service With The Telephone.

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What To Think About For Next Year

Eric Jacobsen Blog

► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. How To Improve Customer Service With The Telephone. Don't Praise. How To Write An Employee Satisfaction And Engageme.

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Are You Doing All You Can To Retain Your Employees?

Eric Jacobsen Blog

Business leaders can read Overland Park, KS’s Leigh Branham’s books: • The 7 Hidden Reasons Employees Leave • Re-Engage to learn more about why employees leave their workplaces (including non-financial reasons), and what leaders can do to boost employee retention. How To Improve Customer Service With The Telephone.

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Use New-Hire Employee Badges

Eric Jacobsen Blog

► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. How To Improve Customer Service With The Telephone. And, its a culture that ensures your new hires feel welcome during their critical onboarding time period.

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How To Avoid 8 Common Performance Evaluation Pitfalls

Eric Jacobsen Blog

► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. How To Improve Customer Service With The Telephone. based in Overland Park, KS. Don't Praise. How To Write An Employee Satisfaction And Engageme.

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Reach Communications & Leadership Expert David Grossman Via His.

Eric Jacobsen Blog

► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. How To Improve Customer Service With The Telephone. Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips.