Think Email’s Dead? Metrics from the Online Benchmark Report Disagree
Connection Cafe
OCTOBER 28, 2014
Blackbaud’s annual Online Benchmark report was released earlier this month at #bbcon and the results speak largely to a positive outlook for nonprofit fundraising. . But the question those metrics beg is how the increase in volume is impacting email performance. Open rates are flat. Frankly, they’ve been falling off a cliff.
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