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Design Series: Understanding Audience Needs

Forum One

While understanding audience needs is the basis of all good strategy and user experience processes, end users often get lost or deprioritized in the design phase. This fosters a culture of open communication and empathy within the team. Just like a good soccer coach does for their team.

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Walk in Your Visitor’s Shoes: How to use the Buyer’s Journey to increase Attendance at your Arts & Cultural Organization

Connection Cafe

Arts & c ultural organizations can use this framework to send the right messages to the right people at the right time. . Let’s consider each stage from a n arts & cultural point of view and for our purposes rename this a visitor’s journey. . It’s a framework that promotes customer-centricity. Awareness ?

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National Study Reveals: Digital and Social Media Are Delivering Results for Arts Organizations

Beth's Blog: How Nonprofits Can Use Social Media

Note from Beth: I had pleasure of facilitating a panel discussion in October at the recent Grantmakers in the Arts pre-conference on technology and media with Rory MacPherson where I learned about some of the preliminary study result he discovered. Arts organizations are not alone in this. The question. What we learned: a snapshot.

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Designing Your Nonprofit Culture for Successful Technology Implementations

Connection Cafe

Alan’s background as both a technology consultant and a CIO in museums and other cultural institutions meant he brought a unique perspective to a hot topic: technology implementations. During Alan’s session, he really focused on the importance of organization culture in technology projects. How we engage and collaborate.

Culture 39
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Museum 2.0 Rerun: Answers to the Ten Questions I Am Most Commonly Asked

Museum 2.0

This August/September, I am "rerunning" popular Museum 2.0 Originally posted in April of 2011, just before I hung up my consulting hat for my current job at the Santa Cruz Museum of Art & History. I''ve spent much of the past three years on the road giving workshops and talks about audience participation in museums.

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Answers to the Ten Questions I am Most Often Asked

Museum 2.0

I've spent much of the past three years on the road giving workshops and talks about audience participation in museums. The Museum 2.0 In 2008 and 2009, there were many conference sessions and and documents presenting participatory case studies, most notably Wendy Pollock and Kathy McLean's book Visitor Voices in Museum Exhibitions.

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The Art of Relevance Sneak Peek: Part Ex-Con, Part Farmer, Part Queen

Museum 2.0

For the last time this summer, I'm sharing a chapter from my new book The Art of Relevance to celebrate its release. I firmly believe that all people have something meaningful to contribute to our communities, cultural work, and society at large--including youth. Read more online and buy your own copy today. These are teenagers.

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