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How To Make A Back Channel Light Up Like Clark Griswald's House

Beth's Blog: How Nonprofits Can Use Social Media

After all, teaching others improves retention and helps consolidates one's own knowledge. One piece of advice that I learned from Cliff Atkinson's book was to think about your presentation key points as tweets so people can retweet them. Any advice about using Google Wave? Key Instructional Concepts As Tweets.

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Great Year-End Advice For Leaders

Eric Jacobsen Blog

Saturday, December 18, 2010 Great Year-End Advice For Leaders Lynn Flinn of EWF International in Tulsa, OK wrote the following in a recent newsletter. Thanks Lynn for this great end-of-the-year advice. Coaching is the difference between giving orders and teaching people how to get things done.

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Do Exit Interviews

Eric Jacobsen Blog

Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. The book is a quick and handy resource for any leader, manager or Human Resource professional.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Are You Doing All You Can To Retain Your Employees.

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How To Uncover The Real Reasons Your Employees Leave

Eric Jacobsen Blog

To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?

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Top Five Factors That Drive Employee Loyalty

Eric Jacobsen Blog

Employee pay often is not the most important driver for employee retention. To learn more about employee retention and the reasons employees decide to leave an organization, read Overland Park, KS author Leigh Branhams book, The 7 Hidden Reasons Employees Leave. In fourth place is an organizations financial stability.

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Never Say These Words To A Customer

Eric Jacobsen Blog

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment.