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Return on Mission: A Framework to Measure Success at Philanthropic Organizations

Connection Cafe

Overhead to program expense ratio. Programmatic statistics related to mission impact. As with many multiple-choice tests, there is only one answer here that makes sense: programmatic statistics related to mission impact. There’s also no question that ratios can be valuable tools for evaluating charitable groups.

Measure 31
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Supporting a Nonprofit Business Plan: A Leader’s Guide to Guiding Your Board

Neon CRM

Strategic Goals and Objectives: Specific and measurable targets the nonprofit aims to achieve. Evaluation and Impact Measurement: Methods for assessing the effectiveness and impact of nonprofit programs. You can provide a few different metrics to show the program’s impact to your board.

Guide 52
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Measuring Engagement and Return on Relationships

Beth's Blog: How Nonprofits Can Use Social Media

Photo by Smitty42 Lucy Bernholz has a great post called " Metrics Are Good, Unless They Are Bad " which talks about the problems we encounter when we're trying to measure hard to measure stuff - like social media, social return, and social enterprise. She gives a seven step framework for measuring the ROI of relationships.

Measure 67
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ROI: Can You Quantify the Untangible? You Can't Quantify Love (or can you?)

Beth's Blog: How Nonprofits Can Use Social Media

I'm working up a presentation and workshop on ROI and NpTech for Legal Services Corporation TIG Conference in a couple of weeks. So, the most simplistic definition of Return on Investment (ROI) is the difference between cost and income (or quantified benefits) and expressed in dollar amounts or percentages. Do we attempt quantify them?

ROI 74
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Why don’t my friends like me on Facebook?

Connection Cafe

The part that's still very tricky for most is measuring the impact of these activities. Try calculating a ratio of how many people comment and/or like and/or share your posts divided by how many like your page. So maybe that gets you an “engagement” ratio. How many should? Is 10K enough, too little, too many?

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5 Steps to a Successful Social Media Strategy

Amy Sample Ward

Hildy Gottlieb’s Pollyanna Principles are a great place to start if you want to learn more about how you can evaluate and identify your organizational goals (and larger view) in a way to successfully design projects, programs and even partnerships for real impact. Identify what measures of success can be used. Then…repeat!

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What are the best metrics to use to measure ROI and improve your blog's content?

Beth's Blog: How Nonprofits Can Use Social Media

Inspiration for How To Think Like A Social Media Marketing Genius Presentation by Beth Kanter For the past two years, I've been doing an annual Blog benchmarking process that attempts to do a ROI analysis. Measuring engagement in social media as part of an ROI process is tricky, if not a bit controversial.

Metrics 50