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5 Ways to Manage Volunteer Expectations

Volunteer Hub

Exceeding expectations and providing volunteers with a great experience can positively impact retention. According to a recruiting and training resource found on the University of Kansas website, effective volunteer training will try and impact four things for new volunteers: What to do. How to do it. What not to do. Motivation.

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6 No-Cost Ways To Create A Best-Place-To-Work Company

Eric Jacobsen Blog

He''s the author of the popular book called, The 7 Hidden Reasons Employees Leave , and he''s the owner of the Overland Park, KS-based business called Keeping The People. Employee Retention Eric Jacobson on Leadership and Management Kansas City' I had the pleasure of interviewing Leigh Branham over the past few years.

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Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. Busy -- As in, "I''ll call you when I''m not so busy." "I''m I''m really busy right now." The word "busy" gives your customer the impression they are a low priority.

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Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice years ago in a column in the Kansas City Business Journal. Busy -- As in, "I'll call you when I'm not so busy." "I'm I'm really busy right now." The word "busy" gives your customer the impression they are a low priority.

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Your Customers Don't Want To Hear These Four Words

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. Busy -- As in, "I'll call you when I'm not so busy." "I'm I'm really busy right now." The word "busy" gives your customer the impression they are a low priority.

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Making Oz Home

NTEN

You wouldn’t think that would be such a big deal in the working world, but speaking from experience, employers and businesses tend to shy away from hiring people with disabilities. A few years ago, I was called in for an interview, and when I arrived, the building the business was in had several steps to the front door and no ramp in sight.

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Great Business Quote

Eric Jacobsen Blog

This blogs tips and ideas are perfect for managers and leaders of all types of small to large businesses and nonprofit organizations. Good Sample Business Principles Do you have a brand strategy? How To Improve Customer Service With The Telephone. Do You Really Need To Read Leadership Books?