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Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

My contribution to the panel is to provide context about the use of social media in emergency and disaster response as well as an overview of some of the tools we saw deployed last year and we may see in the future. Whether it’s direct or indirect content, why do citizens turn to social media in moments of need or disaster?

Disaster 206
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What Past Disasters Tell Us About What Maui Needs Now

VisionLink

With more than three decades of experience in disasters and humanitarian assistance with data management solutions, we would suggest that efficient and effective relief operations need to organize around a central registry or clearinghouse. Mental health is an acute need after a disaster like this. The main lesson?

Disaster 246
professionals

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The Social Media Response to Disaster in Haiti

NTEN

When disaster strikes, we want information as soon as possible and we want to help just as quickly. But the way we think about and turn to social media in a time of disaster is changing. The disaster in Haiti is a perfect example of these changes: the impact of the Real-Time Web and the power of our phones. How can we do that?

Haiti 82
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Collecting data during a humanitarian crisis

Candid

The most recent examples of Candid research using real-time data are the COVID-19 report , produced in partnership with the Center for Disaster Philanthropy (CDP) , and updates via our blog about philanthropic funding in response to the Ukraine crisis. We recommend that others do the same. .

Data 98
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Improve Online Donor Retention with these 5 Proven Follow Up Techniques

NetWits

Here are five irresistible follow-up techniques to help you convert and retain this very valuable group of online donors, who in the aggregate have much higher cumulative value over the long term than traditional mail-acquired donors. Unless you can convert them to offline (that’s right, OFFLINE) giving channels.

Technique 201
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Microsoft’s Networked Approach To Accelerating Social Change Through Technology

Beth's Blog: How Nonprofits Can Use Social Media

Ed Granger-Happ, Nethope; Claire Bonilla, Disaster Response Microsoft; Daniel Ben-Horin, TechSoup Global, Vida Durant, CARE USA. Microsoft researchers are collaborating with the academic community on environmental problems, such as aggregation and visualization of complex scientific data from many sources.

Network 103
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Advancing Your Mission With GIS Tools

NTEN

Users don't just see aggregate statistics on a map, they get personalized recommendations with map features customized to the amenities they have chosen. Disasters like this, or the events of the Southeast Asian tsunamis, can literally change the shape of cities, countrysides, and coastlines.

Tools 73