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Great Year-End Advice For Leaders

Eric Jacobsen Blog

Saturday, December 18, 2010 Great Year-End Advice For Leaders Lynn Flinn of EWF International in Tulsa, OK wrote the following in a recent newsletter. Thanks Lynn for this great end-of-the-year advice. Coaching is the difference between giving orders and teaching people how to get things done.

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The Five Points Of Professionalism

Eric Jacobsen Blog

Sunday, December 12, 2010 The Five Points Of Professionalism Heres more good advice from The Everything Coaching And Mentoring Book : Professional behavior on the job means that work habits are strong and consistent. Coaching is the difference between giving orders and teaching people how to get things done.

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A Maxim For Leaders For 2011

Eric Jacobsen Blog

Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. All great advice for leaders and managers as we start 2011. Coaching is the difference between giving orders and teaching people how to get things done. Do more than care: help. Do more than believe: practice.

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Ten More Ways To Be An Effective Leader

Eric Jacobsen Blog

Monday, July 5, 2010 Ten More Ways To Be An Effective Leader Here are 10 behaviors, techniques and tips you can use to be an effective leader: Respond to questions quickly and fully. Coaching is the difference between giving orders and teaching people how to get things done. Are You Doing All You Can To Retain Your Employees.

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5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

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How To Give Constructive Feedback

Eric Jacobsen Blog

They provide the following great, simple and straight-forward advice about giving feedback: Make it timely -- give your feedback as soon as possible to the performance. Coaching is the difference between giving orders and teaching people how to get things done. Make it individualized -- tailor your feedback to the feedback receiver.

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Never Say These Words To A Customer

Eric Jacobsen Blog

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment.