Eric Jacobsen Blog

MAY 25, 2010

Tuesday, May 25, 2010 Play Team Sports To Build Leadership Skills Todays high school and college team sport athletes are learning leadership skills that will serve them well when they enter the workforce. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

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Skills Leadership Team Build 40

Eric Jacobsen Blog

DECEMBER 12, 2010

Sunday, December 12, 2010 The Five Points Of Professionalism Heres more good advice from The Everything Coaching And Mentoring Book : Professional behavior on the job means that work habits are strong and consistent. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

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Eric Jacobsen Blog

DECEMBER 28, 2010

Tuesday, December 28, 2010 A Maxim For Leaders For 2011 I heard this advice quoted the other day and wanted to share it. All great advice for leaders and managers as we start 2011. All great advice for leaders and managers as we start 2011. Do more than care: help. Do more than believe: practice. Do more than be fair: be kind.

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Kansas City Mentoring Kansas Advice 40

Eric Jacobsen Blog

NOVEMBER 12, 2010

Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. ▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi.

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Question Open Mentoring Kansas City 44

Eric Jacobsen Blog

JANUARY 16, 2011

► 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Mentoring Kansas City Kansas Skills 40

Eric Jacobsen Blog

AUGUST 4, 2010

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." Take a moment. thanks for a great reminder!

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Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

JANUARY 15, 2011

Via the App, David promises to bring his communications industry expert advice and wisdom right to your fingertips. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

Leadership 51

Leadership Communication Kansas City Mentoring 51

Eric Jacobsen Blog

JULY 10, 2010

They provide the following great, simple and straight-forward advice about giving feedback: Make it timely -- give your feedback as soon as possible to the performance. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

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Giving Kansas City Mentoring Kansas 44

Eric Jacobsen Blog

NOVEMBER 20, 2010

An example of positive feedback is : “Bob, your communications skills have dramatically improved over the past couple of months. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

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Giving Mentoring Kansas City Kansas 63

Eric Jacobsen Blog

DECEMBER 24, 2010

A strong mentoring relationship allows the mentor and the mentee to develop new skills and talents, to build confidence, and to build self-awareness. Does this person have the traits and skills I want to develop? A mentor can benefit leaders new to their leadership role and they can benefit experienced and seasoned leaders, as well.

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Mentoring Kansas City Kansas Skills 63

Eric Jacobsen Blog

OCTOBER 23, 2010

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others.

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Interview Question Mentoring Kansas City 48

Eric Jacobsen Blog

SEPTEMBER 11, 2010

Drucker provides the following good advice in one of my favorite books of his, The Five Most Important Questions You Will Ever Ask About Your Organization :" Every mission statement has to reflect three things : Opportunities Competence Commitment In other words, he explains: What is our purpose? Author Peter F.

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Mentoring Kansas City Kansas Leadership 40

Eric Jacobsen Blog

OCTOBER 5, 2010

It acts somewhat similar to an email spell checker, and you can select the suggested alternatives or ignore the advice. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

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email Mentoring Kansas City Kansas 51

Eric Jacobsen Blog

DECEMBER 5, 2010

▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Mentoring Tips Kansas City Kansas 56

Eric Jacobsen Blog

OCTOBER 8, 2010

Friday, October 8, 2010 Discover Your Leader Grade If you need a tool to measure your leadership skills, check out LeaderGrade , by Quantum Workplace, which measures your leadership influence by asking your peers and followers to rate your leadership skills. Are You Doing All You Can To Retain Your Employees.

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Mentoring Kansas City Kansas Skills 44

Eric Jacobsen Blog

AUGUST 24, 2010

Tuesday, August 24, 2010 Dont Hire Someone Just Like You Despite the temptation to hire someone like yourself, hire someone to complement your skills --not to duplicate your skills. Managers often find it easier, more comfortable, or less threatening to hire someone with similar skills and work habits. Good post Eric.

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Mentoring Kansas City Skills Kansas 44

Eric Jacobsen Blog

DECEMBER 1, 2010

▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. based in Overland Park, KS. Are You Doing All You Can To Retain Your Employees.

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Evaluation Mentoring Kansas City Kansas 54

Eric Jacobsen Blog

DECEMBER 7, 2010

▼ 2010 (108) ▼ December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Dont rehash the discussion later. You made your point. Give him time to make his improvement.

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Mentoring Kansas City Kansas Leadership 51

Eric Jacobsen Blog

NOVEMBER 19, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Armstrong’s book, Perfect Phrases for Writing Employee Surveys.

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Survey Mentoring Kansas City Attitude 54

Eric Jacobsen Blog

SEPTEMBER 6, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Story Mentoring Kansas City Kansas 51

Eric Jacobsen Blog

SEPTEMBER 1, 2010

Thanks to Sharon Armstrong and Barbara Mitchell for these questions -- just some of their great advice from their book, The Essential HR Handbook. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place?

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Review Question Mentoring Kansas City 44

Eric Jacobsen Blog

SEPTEMBER 21, 2010

Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? Tuesday, September 21, 2010 How Do You Answer These Leadership Questions? Do I make myself available to people at all levels of the organization?

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Leadership Question Mentoring Kansas City 40

Eric Jacobsen Blog

JANUARY 20, 2011

► 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Place Work Mentoring Kansas City 48

Eric Jacobsen Blog

DECEMBER 14, 2010

Posted by Eric Jacobson at 8:10 PM Labels: Books For Managers , Change Management , Customer Feedback , Customer Service , General Management Skills , Strategic Planning 1 comments: Maths private tutor said. Are You Doing All You Can To Retain Your Employees. 3 Coaching And Mentoring Tips How To Avoid 8 Common Performance Evaluation Pitfa.

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Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

AUGUST 30, 2010

Third on the top five list is an employees opportunity to use his/her skills. Posted by Eric Jacobson at 7:57 PM Labels: Employee Retention , General Management Skills , Leadership Skills , Management , Motivating Employees , Productivity Boosters 1 comments: davidburkus said. Are You Doing All You Can To Retain Your Employees.

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Mentoring Kansas City Kansas Skills 51

Eric Jacobsen Blog

NOVEMBER 27, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Remember, surveys generate expectations. Are You Doing All You Can To Retain Your Employees.

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Survey Mentoring Kansas City Kansas 49

Eric Jacobsen Blog

AUGUST 14, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Communication Story Mentoring Kansas City 44

Eric Jacobsen Blog

OCTOBER 17, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Mentoring Kansas City Kansas Leadership 48

Eric Jacobsen Blog

AUGUST 22, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Shoot for quantity not quality during brainstorming. Are You Doing All You Can To Retain Your Employees.

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Ideas Generation Tips Mentoring 48

Eric Jacobsen Blog

JUNE 26, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO).

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Tips Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

AUGUST 11, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Great post Eric. Are You Doing All You Can To Retain Your Employees.

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Leadership Mentoring Kansas City Kansas 51

Eric Jacobsen Blog

JANUARY 4, 2011

Posted by Eric Jacobson at 8:42 PM Labels: Books For Managers , Employee Retention , General Management Skills , Leadership Skills , Management , Motivating Employees 1 comments: Kevin Weir said. Both are excellent books. One of the best ways I've found to retain employees is to engage them in the business planning process.

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Mentoring Kansas City Kansas Leadership 44

Eric Jacobsen Blog

SEPTEMBER 19, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Strategy Mentoring Kansas City Kansas 48

Eric Jacobsen Blog

NOVEMBER 28, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Choose the best strategy and make a plan to implement it. Are You Doing All You Can To Retain Your Employees.

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Effective Tips Mentoring Kansas City 44

Eric Jacobsen Blog

SEPTEMBER 11, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Kansas City Mentoring Kansas Skills 44

Eric Jacobsen Blog

AUGUST 7, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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Business Mentoring Kansas City Kansas 48

Eric Jacobsen Blog

SEPTEMBER 9, 2010

▼ 2010 (108) ► December (9) 70 New Year's Resolutions For Leaders A Maxim For Leaders For 2011 Resolve To Find A Mentor In 2011 Great Year-End Advice For Leaders Ask Your Customers To Help You Write Your Strategi. Are You Doing All You Can To Retain Your Employees. How To Improve Customer Service With The Telephone.

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