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Three Imperatives for the Modern Nonprofit CFO in the Digital Age

sgEngage

That’s why the latest report from Gartner, The Digital Future of Finance: 10 CFO Opportunities to Accelerate Digital Transformation, offers compelling insights for nonprofit organizations. Gartner’s research focuses on how technology can help restore and strengthen an organization’s financial health. IMPROVE CONSTITUENTS’ EXPERIENCES.

Digital 76
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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
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Trends in Grantmaking: Putting Equitable Grantmaking into Practice

sgEngage

Mckinsey , Gartner , and DNV have all come to the same conclusion. With more—and potentially sensitive—information in their grants management system, they needed to revisit who had access to which fields and what information could potentially be made public. Having a diverse, equitable, and inclusive workspace is the right thing to do.

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Has Your Organization Thought Through its Social Media Policy?

NTEN

Social networking sites are not handicapped accessible. "As the use of virtual environments for business purposes grows, enterprises need to understand how employees are using avatars in ways that might affect the enterprise or the enterprise's reputation," said James Lundy , managing vice president at Gartner, Inc.

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What Is a CRM and Why Does Your Nonprofit Need One?

sgEngage

A CRM stores and segments customer and prospect data in one centralized location, making it easy for anyone in any department—from the executive team to customer service—to access and update essential client information. What Does a CRM System Do?

Gartner 77
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How To Facilitate Effective Virtual Meetings

Beth's Blog: How Nonprofits Can Use Social Media

Virtual meetings may have some specific norms, for example: We will use the technology that most accessible to everyone on our team. 7-Ways To Evaluate and Continuously Improve Virtual Meetings. You can use the same methods you would use to evaluate any meeting or training. Use phone line with audio clarity and stability.

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3 Steps to Making Data Protection a Priority at Your Nonprofit

Saleforce Nonprofit

According to research firm Gartner, 99% of cloud security failures and resulting data loss will be the customer’s fault through 2025. That transparency with end users relies on access to data at all times,” said Zabhier. The worst-case scenario would be not being able to access our Salesforce data.

Data 69