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Benchmarking: Networked Nonprofits Measure Their Social Media Results In A Context

Beth's Blog: How Nonprofits Can Use Social Media

For example, you could collect number of fans or the post to like or commenting ratio – without having to survey other organizations. If you wanted to gather information that isn’t publically available, you could collect useful data points in a survey using a free tool like Google Forms. A benchmarking process can help.

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7th Annual Nonprofit Technology Staffing & Investments Report: A Closer Look (Staffing Levels)

NTEN

In the NTEN community, the concept of "IT Staff" has been more fluid and inclusive, but we also know that many nonprofit professionals who have information technology responsibilities are either not given formal "information technology" titles, or don''t self-identify as "IT Staff" -- and often both cases are true for an individual.

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professionals

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The Overhead Question: What's Our Role?

NTEN

None of us like the fact that the percentage of income we spend on "overhead" is the primary measure of our effectiveness. The Nonprofit Starvation Cycle aptly summarized the problem with the overhead measure this summer. Here at NTEN, we're keenly interested in this question. And what do you want to see NTEN tackle?

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The Overhead Question: What's Our Role?

NTEN

None of us like the fact that the percentage of income we spend on "overhead" is the primary measure of our effectiveness. The Nonprofit Starvation Cycle aptly summarized the problem with the overhead measure this summer. Here at NTEN, we're keenly interested in this question. And what do you want to see NTEN tackle?

Roles 57
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Reflections and Follow Up Questions from Techsoup/NTEN Share Your Story: Social Media ROI Webinar

Beth's Blog: How Nonprofits Can Use Social Media

Wordle of Words Participants Use To Define ROI Yesterday I taught the fifth and final webinar as part of NTEN/TechSoup Global Webinar Series: Social Media and Storytelling. What's common to both is the use of metrics to measure results. Make sure you have a measurable goal. You must be able to attain ROI.

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Twitter Is 2nd After Google in Referrals To My Blog, But They Stay Longer.

Beth's Blog: How Nonprofits Can Use Social Media

" Complaints and Celebrations: Holly Ross at NTEN described what she listens for when she puts her listening ears on for Twitter - this includes listening to people's complaints and celebrations. She later wrote more about this in a expanded post on the NTEN blog. " He goes on to describe how the noise ratio is constructed.

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Live Blogging: 09NTC Mapping Your Social Media Strategy

Amy Sample Ward

I’m here at NTEN’s 09NTC and am going to live blog Beth Kanter’s session on mapping your social media strategy to metrics. what things need to be measured. Think about which things you really need to track and measure those, not everything you could possibly track. Can’t wait! obama reach vs local reach.