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Eric Jacobsen Blog
JULY 21, 2010
Wednesday, July 21, 2010 Share The Bad News Of course its much easier to share good news with your employees, but its perhaps even more important to share the bad news. If revenue is down, or if youve lost a large customer, or if a new competitor has entered the market, let your team know. Dont keep your team in the dark.
Eric Jacobsen Blog
MARCH 21, 2010
Sunday, March 21, 2010 Do Exit Interviews Knowing why an employee leaves your company can help you to reduce your employee turnover rate. So, do an exit interview whenever possible with each departing employee. The book is a quick and handy resource for any leader, manager or Human Resource professional.
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Eric Jacobsen Blog
OCTOBER 23, 2010
Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? What impact is this going to have on you?
Eric Jacobsen Blog
AUGUST 31, 2010
Tuesday, August 31, 2010 Make An Impact With Your Words Of Thanks Your words of recognition and appreciation delivered face-to-face with your employees will be compelling, effective, meaningful and memorable. What impact is this going to have on you? How To Improve Customer Service With The Telephone.
Eric Jacobsen Blog
SEPTEMBER 7, 2010
To do that, you need to ask specific questions that may not be ones you currently include in your exit interviews. Fortunately, Richard Finnegan, shares in his new book, Rethinking Retention in Good Times and Bad , four key questions you should include in your exit interviews: Why did you decide to leave us?
Eric Jacobsen Blog
JANUARY 15, 2011
5 Open-Ended Questions To Ask Your Customers How To Produce An Effective Company Blog Leadership Tips From Good Boss, Bad Boss How To Write A Business Plan In About One Hour ► October (11) How To Write Your Company's Core Values How To Be A Green Leader Key Interviewing Questions To Ask To Identify Lead.
Eric Jacobsen Blog
DECEMBER 14, 2010
Posted by Eric Jacobson at 8:10 PM Labels: Books For Managers , Change Management , Customer Feedback , Customer Service , General Management Skills , Strategic Planning 1 comments: Maths private tutor said. What impact is this going to have on you? However, as a manager, you should strive to be a leader.
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