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Ask These Five Questions

Eric Jacobsen Blog

Sunday, May 9, 2010 Ask These Five Questions If you are leading a business or a nonprofit organization, take the hour or two to read Peter F. Druckers book, The Five Most Important Questions You Will Ever Ask About Your Organization. The 100-plus page book, co-written with Jim Collins, Philip Kotler, James Kouzes, Judith Rodin, V.

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How Do You Answer These Leadership Questions?

Eric Jacobsen Blog

Tuesday, September 21, 2010 How Do You Answer These Leadership Questions? Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? Thanks for these great questions, Charlene! The law of candor.

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Key Interviewing Questions To Ask To Identify Leaders

Eric Jacobsen Blog

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others.

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5 Open-Ended Questions To Ask Your Customers

Eric Jacobsen Blog

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timms advice to stop asking your customers the "typical" questions and instead ask them open-ended questions. These open-ended questions will let your customers really express their ideas, opinions and needs.

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5 Questions To Ask At Your Next Employee Performance Review

Eric Jacobsen Blog

Wednesday, September 1, 2010 5 Questions To Ask At Your Next Employee Performance Review Here are five important questions you, as a manager and leader, should ask during employee performance reviews: What have I done to help - or hinder - your job performance? 5 Questions To Ask At Your Next Employee Performan.

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Ask Your Customers To Help You Write Your Strategic Plan

Eric Jacobsen Blog

Brown recently wrote in Smart Companies Thinking Bigger magazine, that you should “ask a group of current, former and potential customers the following questions:" If you’re a current or former customer, why did you start using us? What have we done in the past to make your biggest challenges more difficult?

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Must-Read Book For Nonprofit Leaders

Eric Jacobsen Blog

Druckers book called " The Five Most Important Questions You Will Ever Ask About Your Organization " will be well worth it. This book may fundamentally change the way you work and lead your organization. Question For Today Which person on your team did you thank today? How To Improve Customer Service With The Telephone.