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Are You Done With Digital Transformation?

.orgSource

Is it time to put a wrap on digital transformation? Yes, digital transformation depends on hardware and software. Digital transformation involves adopting a vision that continues to expand along with business and market possibilities. Digital initiatives need constant tweaking and tending. Keep pace or fall behind.

Digital 221
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Three Imperatives for the Modern Nonprofit CFO in the Digital Age

sgEngage

And because the digitalization of finance is happening so quickly, we need to be ready to take on new challenges while demonstrating exceptional nonprofit stewardship. For an in-depth look at the report from a nonprofit perspective, watch the entire “Gartner’s Imperatives for the Nonprofit CFO” webinar on demand.

Digital 74
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Digital Evolution—Three Trends to Watch

.orgSource

Is digital transformation dead? At this point, any group missing the digital gene is probably extinct. The focus has gone beyond whether or not you will have digital platforms. Examples of the impact of digital evolution on behavior and life are plentiful. Business is no exception to this metamorphosis.

Trend 221
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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
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5 best practices for Salesforce change management

fusionSpan

Whether it’s upgrading part of your tech ecosystem, finding more efficient business processes or even updating physical infrastructure, navigating change is something nonprofits and other organizations have to face almost every day. The smoother a change or new integration goes internally, the happier your employees will be.

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AI, Automation, and New Tech Put Member Love Online

.orgSource

We are tempted to view AI’s powers as primarily in the realm of cost savings and efficiency; however, teamed with or without a human partner, AI can be a digital concierge helping organizations deliver that sought-after wow. Digital experience platforms are among the technology solutions that make that magic happen.

Tech 221
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SalesForce.Org Study: 40% of Nonprofits Planning To Integrate AI for Marketing

Beth's Blog: How Nonprofits Can Use Social Media

In comparison, a recent Gartner study that found that 59% of business enterprises have some form of AI deployment in operation today. Gartner estimates that the average company has four AI or ML projects in place.). These insights are used to better customize messaging in different digital channels to improve results.

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