ROI (Results on Insights) of Online Communities
Beth's Blog: How Nonprofits Can Use Social Media
JANUARY 29, 2009
Flickr Photo by Cursed Thing Last year at this time, I was in Austin, TX doing a keynote workshop for Legal Services Corporation on the ROI of Nonprofit Technology. The basics include: benefits, value, metrics, and financial calculations. I think that is dangerous. However, if you want to get to the other two outcomes.
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