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Interview with Shonali Burke: Analytics Tell Stories

Beth's Blog: How Nonprofits Can Use Social Media

Overall, when we went into the first phase of the campaign, we had two goals: to secure at least three Blue Key Champions , and to get 6,000 keys ordered between May 9 and June 20 (World Refugee Day). Any advice about setting up systems to track Twitter. Click Image to see larger version. What tool did you use?

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CRM is the easy part

Connection Cafe

Organizational change and evolution from a business unit, process, and progran-centered culture to one that revolves around the constituent and donor experience is a hot topic, with lots of advice being dispensed from very reputable sources. Consultants like myself are full of helpful advice on just how to do that.

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Tweeting 9 to 5: The Social Media Work Routine

Beth's Blog: How Nonprofits Can Use Social Media

Her advice about work routine is particularly valuable. Secret: The most powerful social networking secret I have is to network offline just as much as you network online. I decided interview her because her slideshow, " Tweeting 9 to 5: The Daily Routine of a Slightly Insane Social Media Marketing Manager " caught my eye.

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Which Social Networking Analysis Term Best Describes Virgin America?

Beth's Blog: How Nonprofits Can Use Social Media

That's not a real question, just the idle thoughts of a slightly exhausted airline passenger stuck on a runaway on a Virgin America flight who can't use the wifi to get back to the clouds to summarize the rest of the of learnings/advice about social network analysis that came from Twitter while I was live tweeting. .

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The 5 Levels of Chatbot Safety & Unregulated Autonomous School Buses 

Whole Whale

For the relationship level, AI chatbot provides greetings and routes teens to human counselors who then provide advice. For a relationship level, AI chatbot can discuss basic relationship issues and provide general empathy/support but lacks breadth of understanding needed for nuanced advice. Close monitoring is required.

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My Colorado Project empowers local change: Interview with Jason Manke

Amy Sample Ward

They are helping us build the next phase of development and we hope that our relationship will extend above and beyond that relationship and into entertaining and valuable content development. We’ve really only just begun the extended roll-out phase and already we have thousands of new dollars circulating through the community.

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Internet Safety for Children: What Charities and Libraries Should Know

Tech Soup

MoneySavingPro is a company that provides advice on products and services to consumers. One in 25 kids have been solicited for offline contact. Forty-seven percent of Internet sex crimes involve offerings of gifts or money during the "relationship-building" phase.