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What Does Audience-Centered Look Like? It Looks like Glasgow Museums.

Museum 2.0

When we say we want our museum to be "audience-centered," what do we mean? My career first got moving at a brilliant example of the customer-centered museum: the International Spy Museum. Many of my favorite museums, libraries, and zoos are customer-centered places. They care about visitor comfort.

Museum 20
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Take a Side Trip to the Denver Art Museum

Museum 2.0

This week, the Denver Art Museum (DAM) opened a new temporary exhibition called The Psychedelic Experience , featuring rock posters from San Francisco in the heyday of Bill Graham and electric kool-aid. It is an incredible museum experience. First, the environment. Magical, simple, surprising.

Denver 21
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Why Your Museum Needs a Bar

Museum 2.0

I got my copy of the fall issue of Museums and Social Issues this week. The theme is "Civic Dialogue," and the journal includes articles on the historical, cultural, media, and museum practice of getting people talking to each other (including one by me about such endeavors on the web). A place many museums are not.

Museum 22
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Participation through Gifting: Pass It On

Museum 2.0

Why discuss gifting on Museum 2.0? One of my greatest interests is the "p articipatory museum," in which there is substantive, unfacilitated visitor-to-visitor interaction. When I heard the tollbooth story, I started thinking about gifting as a model for participatory experiences in museums. Gifting extends your message.

Gift 23
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Eight Other Ways to "Connect with Community"

Museum 2.0

Last month, the Christian Science Monitor published an article entitled, "Museums' new mantra: Connect with community." It took me a couple weeks (and various museum blog responses ) to realize what bugs me about this article--it treats "connecting with community" as a marketing ploy, a "mantra" rather than a mission.

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Talking Through Objects 2: The Rollercoaster Conundrum

Museum 2.0

Out on the boardwalk, or at the zoo or a museum, there's a common experience of the sights, sounds, smells, activities of the place. It's a controlled environment--and while neither individual is in control, the partially limiting barrier makes it feel okay to act atypically. Tags: Core Museum 2.0 But I'm not so sure of this.

Museum 20
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Helping Strangers Participate through Instructions: Deconstructing the MP3 Experiment

Museum 2.0

I’ve long admired Improv Everywhere , the NYC-based participatory public art group. The recording starts with two and a half minutes of music without talking. But it’s all founded on these first few minutes, which create an environment of safe progression, clear instruction, and emotional validation.