Knowledge, Problem, Process and Script

Unlocking the Power of APIs: The SKY is the Limit!

sgEngage

MARCH 6, 2024

This is a story about acknowledging how there isn’t one piece of software that can solve all your problems, which is why the extensibility of your systems is so important. Naturally, it will take a lot of time, training, and labor to get it up and running, but once it is all configured, it will solve all your problems. You did it!

API

API Script Calendar Blackbaud

Fundraiser Burnout? Try Automation to Boost Both Efficiency and Employee Morale

sgEngage

JUNE 4, 2023

How Automation Can Help You Retain Fundraisers Automating business processes saves time and resources so your team can focus on support for your cause and the more challenging elements of the job, instead of the repetitive, monotonous tasks that sap energy and so much of a fundraiser’s time.

Knowledge Worker

Knowledge Worker Fundraising Gift Gartner

Need a copy editor? Look in the mirror

M+R

JULY 10, 2023

I often tell folks that making a practice of self-editing is a great way to level up : finish your draft (email appeal, social media post, video script, or whatever else), walk away from it for a minute, and then go back and make changes as an editor would. Your job is to make that process easy and effective. Fair enough.

Guidelines

Guidelines Audience Language Content

Pipe Up: How to Get More Comments on Your WordPress Posts

Byte Technology

DECEMBER 22, 2016

And while WordPress has some terrific plugins available that can help you create and manage a comment section on your site, too often unforeseen problems and lapses exist that stymie the commenting process. Regardless of why a site doesn’t foster an active comment board, there are some quick and easy ways to change the issue.

WordPress

WordPress Comment Plugin Spam

Pro Bono Week Spotlights Collaborative Nonprofit & Education Solutions

Saleforce Nonprofit

OCTOBER 25, 2021

This project has also really elevated my Salesforce knowledge and experience.”. Access to the Salesforce security review process is one of the many benefits provided through Open Source Commons. Scripts are written, reviewed, recorded, edited, and published by the community, for the community!

Education

Education Collaboration Open Source Module

How to Choose the Best WordPress Host for Your Needs

Byte Technology

JANUARY 3, 2017

Thankfully, WordPress is a very “lightweight” script and is nicely compatible with nearly all the top hosting companies out there, and most of them offer very convenient one-click installation processes for WordPress users. Consider all the answers to these questions carefully and pinpoint exactly what matters the most.

WordPress

WordPress Hosting Beginner Plugin

Who's Knocking at My Firewall Door? Simple Security for the Nonprofit IT Professional

NTEN

JANUARY 27, 2010

Ro)bots (or spiders) are scripts or applications that search out information on the web. The jury is still out on where and what it's evolving into, but be assured: if you're passing vital information constantly over the web to who-knows-where to be processed heavily on the cloud, someone will try to figure out how to 'wiretap' your line.

Professional

Professional China Script Search

Screencast Treatment: Web Analytics As Simple Gifts To Measure Mission

Beth's Blog: How Nonprofits Can Use Social Media

APRIL 27, 2007

What follows is a very rough draft for a script. It's a process as Bruce Clay outlines here and I have simplified here: GRAPA. If you jump into using any web analytics tool without the above 5-point process, you are likely to get overwhelmed with data. You'll face that problem with any tool you ultimatley use.

Screencast

Screencast Analytics Measure Web

Don't let Knowledge Walk Out the Door

Michael Stein's Non-profit Technology Blog

JANUARY 27, 2006

In a recent post I sounded off about needless complexity in Information Systems and pointed out how it creates, among other problems, a huge knowledge burden: it gets more and more difficult for anyone to understand the system. A key staff member quitting like this really exposes a knowledge gap.

Knowledge

Knowledge Script Knowledge Base Problem

Technology Support as Teaching

Zen and the Art of Nonprofit Technology

APRIL 24, 2007

Unfortunately, the most recent trend, which I have experienced all too much (and I’m sure you all have too), is to simply follow a script with the person who needs support. Empowerment – as you help them with a problem, teach them about the problem, and ways to troubleshoot (or possibly solve) the problem themselves in the future.

Teach

Teach Support Technology Empowerment

Shoulder-to-Shoulder Instructional Media: My Tagging Screencast at NTEN!

Beth's Blog: How Nonprofits Can Use Social Media

FEBRUARY 13, 2007

I created this screencast back in September/October of last year, so this release has provided a great opportunity to meta reflect on the whole screencast creation process as well as consider how my views about the use of tagging have evolved. Here's the script from the screencast written back in October. Act 1: The Problem.

Screencast

Screencast Instruction Instructional Tag

5 Practical Reasons Why You Fail To Get Digital Marketing Results

Nonprofits Source

JULY 5, 2018

Create Content That Solves A Problem. The takeaway here is that the content solves a problem while also providing a depth of information that was previously unavailable. I have no problem with that goal. Never use mass emails with a standard template or script for your pitch. What does that mean exactly?

Results

Results Digital Marketing Practice

Nonprofit Technology