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Design Series: Understanding Audience Needs

Forum One

I want to share a few of my favorite techniques for making sure that you’re identifying and adapting to the evolving needs of your audience while designing. I think that the most powerful design technique is to engage in active listening and empathy-building exercises with your internal stakeholders. And practice, practice, practice!

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Games Games Games

Museum 2.0

Museums have used games to engage visitors for decades. SR: I came to games before I came to museums. My grandmother cheated at Candyland and uno. :) Games, I think, have a nice Venn diagram of overlap between museum lovers. I love thinking we're getting new museum lovers through games. How did you get into museum games?

Game 55
professionals

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NTEN Leading Change Summit #14lcs: Reflection

Beth's Blog: How Nonprofits Can Use Social Media

Last week I facilitated the “ Impact Leadership Track ” at the NTEN Leading Change Summit with John Kenyon, Elissa Perry, and Londell Jackson. Here’s what I learned: Facilitation Teams. Often, facilitation teams are brought together by an event host. Photo by Trav Williams. Do you have a preferred method?

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The Participatory Museum, Five Years Later

Museum 2.0

This week marks five years since the book The Participatory Museum was first released. Across the museum field, the questions about visitor participation have gone from "what?" I thought the pinnacle of participatory practice was an exhibit that could inspire collective visitor action without facilitation. and "why?" to "how?".

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How Different Types of Museums Approach Participation

Museum 2.0

Recently, I was giving a presentation about participatory techniques at an art museum, when a staff member raised her hand and asked, "Did you have to look really hard to find examples from art museums? Aren't art museums less open to participation than other kinds of museums?" I was surprised by her question.

Museum 29
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New Book: How To Implement Multichannel Online Campaigns

Beth's Blog: How Nonprofits Can Use Social Media

” The book offers up advice and techniques on how to make your online channels – email marketing, web site, and newer tools like mobile and social media work together in a sophisticated strategy or your organization to reach its advocacy, fundraising, or community building goals. Click to see larger version.

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Adventures in Participatory Audience Engagement at the Henry Art Gallery

Museum 2.0

These nontraditional audience engagement techniques helped make complex goals and visions explicit and understandable to visitors. Two years later, while I still appreciate the very real operational limitations of most institutions with regard to facilitation, I now believe that it's often essential to success.