Candid

FEBRUARY 2, 2022

Across the social sector, there’s one thing we can all agree on: data and knowledge are crucial to our collective success. Issue Lab is where Candid collects, preserves, and shares research reports, whitepapers, evaluations, case studies, issue briefs, and more, published and/or funded by social sector organizations.

Lesson 59

Lesson Learning Case Study Phase 59

Saleforce Nonprofit

NOVEMBER 22, 2021

Back then, we were concerned about heady items like constituent-centric experiences, data-driven culture and strategy, technology for change, and use cases for technology. Our latest 4th edition of the Nonprofit Trends Report reflects a set of organizations struggling with this imbalance while navigating a rapidly-changing future.

Trend 111

Trend Report United Kingdom Australia 111

Amy Sample Ward

SEPTEMBER 19, 2011

Description : Technology, access to information (and misinformation) and the changing scale of communications have definitely played a role in igniting social change and affected the way we build movements. Amid all these changes, what’s the role of nonprofit organizations? Resources and case studies. Nonprofit Day.

San Francisco 100

San Francisco Case Study Knowledge Management Nonprofit 100

Forum One

JANUARY 19, 2023

According to a study by Everage and Researchscape International , nearly all marketers (99%) said personalization advances their customer relationships and 92% said their customers and prospects expect experiences that are individually tailored to them. One effective way is to take an agile approach to change management.

Websites 61

Websites Change Management Digital Government 61

Forum One

SEPTEMBER 7, 2021

According to a study by Everage and Researchscape International , personalization leads to a 55% increase in visitor engagement, a 55% improvement in customer experience, a 39% improvement in brand perception, and increased conversion rates by 51%. Decide what will change based on user segmentation and where this will occur on the website.

Websites 58

Websites Strategy Change Management Digital 58

Beth's Blog: How Nonprofits Can Use Social Media

MARCH 30, 2012

Peer learning is certainly not new, and there is rich insight draw on from the study of communities of practice. His work at Monitor Institute has addressed topics including social innovation, social media, and the changing context for philanthropy. It’s a form of network building.

Learning 97

Learning San Francisco Structure Knowledge Management 97

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 30, 2013

In this blog post, I will describe the process Wyman used to study how our organization historically captured, stored, used, and shared data, information, and knowledge and how developing a systemic Knowledge Management enterprise will increase our efficiency and performance. As a nonprofit, it’s your most valuable asset.

Knowledge 100

Knowledge Process Share Organization 100