Connection Cafe

JULY 17, 2018

donor retention rate in 2017. In other words, of all the donors who made a gift to a particular nonprofit in 2016, only 45.5% made another gift during 2017. This unimpressive donor retention rate—one that hasn’t snuck north of 50% in more than a decade—hounds most nonprofits. Do You Know Your Donor Retention Rate?

Retention 34

Retention Donor Rate Gift 34

Neon CRM

MAY 31, 2023

You work long hours and spend a ton of resources getting new donors in the door, only to then see them never make a second gift, leaving you right back where you started. Understanding the Donor Journey Donor Acquisition Donor Retention Donor Stewardship How to Communicate With Your Donors Donor Data Management 1. Sound good?

Donor 52

Donor Management Guide Retention 52

Connection Cafe

JULY 6, 2017

These organizations participate in a donorCentrics Internet Benchmarking Group. The giving data examines demographic and donation data for donors that only gave online, donors that only gave offline, and donors that made both online and offline gifts in 2016. Do fragmented online giving experiences result in lower retention rates?

Offline 35

Offline Donor Online Retention 35

Neon CRM

MAY 18, 2023

Neon CRM gives you the tools to automate receipts and thank-you emails once donors submit a gift online. For large gifts, you should add another form of outreach like a phone call or direct mail. Demonstrate Impact A few weeks or a month after someone has given, send them a message demonstrating the impact that their gift has had.

Raise 98

Raise Strategy Help Fundraising 98

sgEngage

APRIL 29, 2021

The seventh annual donorCentrics® Sustainer Summit brought together, via webinar, 31 of the nation’s largest national fundraising organizations to share results and discuss sustainer growth and retention strategies against the backdrop of the pandemic and other significant events that impacted donors and giving in 2020.

Retention 47

Retention Gift Rate Conversation 47

Connection Cafe

APRIL 15, 2020

Benchmarking d ata, drawn directly from participant CRMs and standardized to allow for consistent comparisons, included 16 million donors who gave 56 million gifts for a total of $2.3 In FY2019, the median share of donors making sustainer gifts had increased by 5 percentage points to 18% since FY2015.

Retention 27

Retention Paypal Gift Channel 27

Connection Cafe

APRIL 19, 2019

This is the Sustainer Summit, after all, a group of sophisticated nonprofits committed to growing and strengthening their sustaining donor programs and nothing has been proven to improve retention better than that. Data, drawn directly from participant CRMs and standardized to allow for consistent comparisons, included 17.7

Trend 30

Trend Giving Retention Rate 30

Neon CRM

SEPTEMBER 15, 2023

For donor management , it simplifies tasks like donor tracking, receipting, and retention efforts. Its features tend to focus on the financial side of nonprofits, although it includes some online donation and gift management tools. Fundraising Nonprofit Email Benchmarks You Need to Know 14 min read Read Now 21.

Software 52

Software Fundraising Oracle Structure 52

Connection Cafe

DECEMBER 5, 2017

From donor retention to nonprofit marketing to organizational leadership, every ebook is an invaluable resource. Data to understand and adjust the donor experience to improve loyalty and retention. Donor retention rates across lifecycles. Data to create context, how our fundraising stacks up to peer programs. Is it good?

Analytics 33

Analytics Data Analysis Metrics 33