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[ASK AN EXPERT] What’s The Best Way To Steward Tribute Donors?

Bloomerang

Today’s question comes from a nonprofit employee who wants advice on how to recognize and steward tribute donors: Dear Charity Clairity, Our small organization has been around for many years, but we have only just recently begun receiving donations “in memory of a loved one in lieu of flowers” for example. What would you suggest?

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What’s in My Inbox | How do you steward your monthly donors?

Pamela Grow

It’s not even how compelling your offer is, or your mailing list. A few years back, I asked donor retention expert and copywriter Lisa Sargent for her advice on stewarding monthly donors, and here is what she said: Some “best practices” I’d recommend based on direct experience and personal research: 1.) and it also says thank you.

Donor 64
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Create an Online Donation Receipt that Leads to More Donations

Get Fully Funded

It needs to be warm, sincere, and prompt so that it closes the loop on the gift and makes the donor feel great about their giving experience. We call it the Cycle of Giving and here’s how it works: The donor gives a gift. The nonprofit receives the gift. It makes me wonder if I gave my gift to the right organization.

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4 Habits to Retain Donors

Roundtree

My one piece of advice to my daughter and son-in-law at their wedding was “never assume what has never been said.” Never assume they know the impact their gift is having. If you want donors to remain as excited as they were when they first gave, then tell them stories of how their gift is making a real difference in the world.

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Writing for Fundraising: Fundraising Appeal Writing Tips for Non-Profit Professionals

The Storytelling Non-profit

It’s the difference between seeing cook Thanksgiving dinner for 20 people on your to do list and seeing create guest list, send invitations, collect rsvps and food allergy info, create a menu, etc. For direct mail, you might want to start more like 8 weeks before the mail date because of additional production time.

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Three Year-End Annual Fundraising Tips You Haven’t Thought About

BoardAssist

Your mid-level donors will upgrade their gifts. All the research shows that donors will give more if they can designate their gift. Especially if you want your mid-level donors to increase their gift, you need to be as specific as possible. Leah Eustace ACFRE shared this cool info in her webinar recently.

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A 5 Week Mid-Level Donor Boot Camp: Make Your Nonprofit’s Mid-Level Fundraising Program Great Again

Connection Cafe

Opening Advice: First do no harm. Are they coming online or from events or direct mail? Are they responding to program-specific upgrade invitations or are they just making larger gifts to the same asks everyone else is getting? How do you thank donors for mid-level gifts? The major gifts director. How quickly?

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