Content Technique Teen Voice 
Museum 2.0
OCTOBER 15, 2009
Over the past year, I've noticed a strange trend in the calls I receive about upcoming participatory museum projects: the majority of them are being planned for teen audiences. Why are teens over-represented in participatory projects? Teens are a known (and somewhat controllable) entity. The first of these reasons is practical.
Museum 2.0
MARCH 28, 2008
Being a trusted source of information can be a barrier that keeps us from sharing content with visitors that might be more contemporary, more ambiguous, more contentious--information that may not be trusted. It makes us uncomfortable with opening museum content up to comment, tagging, and alterations by visitors. Be personal.
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Museum 2.0
AUGUST 25, 2009
I'm not talking about guiding content; I'm talking about guiding form. If your goal is to encourage visitors to perceive themselves as partners in the content co-creation experience, make room for their thoughts sooner rather than later. If someone asks you a question on Twitter, you can only respond with 140 characters.
Museum 2.0
AUGUST 7, 2008
This is a long post focused on strategic uses of listening rather than specific techniques. For many museums, visitor research--how people use the museum, navigate exhibits, and understand content--may be an equally important arena in which to adopt groundswell listening techniques. Are they learning and sharing what you hoped?
Museum 2.0
MAY 5, 2009
Some of the most interesting questions included: how do you verify the accuracy and authenticity of visitor-contributed content? The room was suddenly and incredibly buzzing with hundreds of voices, hundreds of people giving each other ideas. We need more conference session formats that emphasize interpersonal exchange.
Museum 2.0
JUNE 12, 2012
It is multi-disciplinary, incorporates diverse voices from our community, and provides interactive and participatory opportunities for visitor involvement. We decided that instead of fighting this use, we should embrace it and reposition the gallery as an informal, welcoming space for active engagement with content.
Beth's Blog: How Nonprofits Can Use Social Media
SEPTEMBER 10, 2009
But that would be a lot of content! It has explained social network analysis and techniques in a way that is easy to understand for those who are not experts. Global Voices Bloggers Mentor Others. This post from Marketing Profs gives you a couple tools and techniques for measuring your Twitter presence. Inspiration.
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