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How Do We Balance Measuring Outcomes with Measuring to Learn and Improve? (#SM_RE)

Beth's Blog: How Nonprofits Can Use Social Media

These are the practice indicators for measurement – for three different areas – analysis, tools, and sense-making. I’ve also used this as benchmark for my training and peer learning projects so one could quantify transformation. Click to See Larger Version.

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What Best Practices Exist in the Nonprofit Sector to Improve Operational Effectiveness and Achieve Greater Impact?

ASU Lodestar Center

Currently, nonprofit organizations are measuring effectiveness in a variety of ways including benchmarking, organizational effectiveness evaluations, key performance indicators, and outcome based evaluation. Benchmarking. Nonprofit Organizational Effectiveness: Analysis of Best Practices. References : Bridgespan Group.

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How Does Your Nonprofit Use Data To Improve Results?

Beth's Blog: How Nonprofits Can Use Social Media

I’d be curious to see a benchmarking study on nonprofits on this topic that looks at how nonprofits apply measurement techniques and tools to improve their programs and demonstrate impact, including social media measurement. Does a lot of &# drive by&# analysis, but no monthly review of trends. Often overwhelmed.

Results 95
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Linking Results To Key Performance Indicators Is Like Hooking Up A Big TV

Beth's Blog: How Nonprofits Can Use Social Media

Step 4: Define your benchmarks. I use the chart below, which comes from Chapter 5 of our book. They also look at qualitative data, including doing a content analysis of their member feedback. How do your efforts connect with those audiences to achieve the goal. Step 3: Define your investments. Step 5: Define your metrics.

Results 97
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NTEN and TechSoup Webinar: Share Your Story - ROI and Social Media - Slides and Notes

Beth's Blog: How Nonprofits Can Use Social Media

Last year at this time, I was writing the chapter on ROI in the soon to be published book from NTEN called " Managing Your Mission." My chapter lays out a traditional ROI process that Nonprofit technology staff use to make major IT investment purchases such as hardware, video conference system, database system, etc. Task Analysis.

ROI 50
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My Goals For 2009

Beth's Blog: How Nonprofits Can Use Social Media

Social Media Audience Research and Social Network Analysis: I've been tracking social media research snippets for a while, but not in a very well organized way. I will look at benchmarking processes and analyzing benefits and values. It's based on a blogging benchmarking process that I've been using for several years.

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Screencast Treatment: Web Analytics As Simple Gifts To Measure Mission

Beth's Blog: How Nonprofits Can Use Social Media

They host Web Analytics Wednesdays around the world and you can hear the definition described by their chapter in Brussels). Web Analytics is the objective tracking, collection, measurement, reporting and analysis of quantitative Internet data to optimize websites and web marketing initiatives. What is your benchmark?