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Are You Done With Digital Transformation?

.orgSource

But technology continues to evolve, and we have a choice. Digital transformation involves adopting a vision that continues to expand along with business and market possibilities. There was still some skepticism around the urgency to adopt digital business systems. The Gartner Technology Glossary offers these definitions.

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Harnessing generative AI for good

Candid

Before we get completely swept up, let’s not forget the previous technology hype cycles that have come and gone. The unfulfilled promises of blockchain to advance social good, a proliferation of mobile apps in developing countries that failed to garner adoption , and cheap laptops that were going to change the world are just a few examples.

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Customer Experience Plays Marketing as a Long Game

.orgSource

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44
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Google + for Social Change Activists: Dive in Early or Wait?

Beth's Blog: How Nonprofits Can Use Social Media

Organizations can get comfortable with implementing one channel and expand to other channels as part of their maturity of practice model. Capacity building that takes an incremental approach and is a balance of strategy and action leads to capacity building that sticks. During the Webinar, I polled the group’s general approach.

Google 116
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Does the Used IT Market Have a Future?

Tech Soup

As adoption of mobile devices increases for both work and pleasure, IT will no longer be dominated by PCs. Citrix cites Gartner Device Shipment Forecasts that find that the business PC market will grow at a rate of about 10% per year for the next few years. And indeed sales of new PCs and laptops are declining.

Gartner 50
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Crystal Ball: Cloud Computing and SaaS

NTEN

Enter Gartner. According to Gartner (and they do consider themselves the authority here), Cloud computing is: A style of computing where scalable and elastic IT-related capabilities are provided as a service to external customers using Internet technologies. Cloud services are delivered via Internet technologies.

Gartner 36
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Why Savvy Nonprofits Are Dumping QuickBooksâ„¢ and Moving to the Cloud

Connection Cafe

Which is what’s driving adoption. The great majority of CFOs are planning to implement cloud services for their companies in 2015 and beyond, according to surveys from CFO Magazine, KPMG and Gartner. Gene Marks is a CPA and President of The Marks Group PC, a 10 person technology consulting firm based outside of Philadelphia.