Eric Jacobsen Blog

SEPTEMBER 26, 2010

Sunday, September 26, 2010 How To Create A "Best Places To Work" Company Overland Park, Kansas-based author Leigh Branham, along with Mark Hirschfeld, recently completed a survey of 10,000 employees in 43 states to better understand what separates a "best places to work" company from other companies. Been looking at this book for awhile.

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Eric Jacobsen Blog

NOVEMBER 12, 2010

Friday, November 12, 2010 5 Open-Ended Questions To Ask Your Customers I really like author Paul R. Timm is the author of, 50 Powerful Ideas You Can Use To Keep Your Customers. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Eric Jacobsen Blog

AUGUST 4, 2010

Wednesday, August 4, 2010 Never Say These Words To A Customer Author Harvey MacKay wrote the following spot-on advice in his recent column in the Kansas City Business Journal. Posted by Eric Jacobson at 8:59 PM Labels: Customer Service , General Management Skills , Leadership Skills , Training 1 comments: Dalon said.

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Kansas City Kansas Mentoring Leadership 44

Eric Jacobsen Blog

AUGUST 12, 2010

Thursday, August 12, 2010 Go Old School.Use A Flip Chart For Gathering Ideas Heres a great idea from communications consultant, speaker and author David Grossman : And, yes its old school. . -- Eric Jacobson -- formerly a Senior Vice President at Penton Media in Overland Park, Kansas (Kansas City, MO). But, it works!

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Eric Jacobsen Blog

SEPTEMBER 21, 2010

Open Leadership author Charlene Li reminds leaders to periodically ask themselves these "open leadership skills assessment" questions: Do I seek out and listen to different points of view? It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned. Third to last is crucial.

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Leadership Question Mentoring Kansas City 40

Eric Jacobsen Blog

NOVEMBER 20, 2010

Worse yet, without positive feedback, employees feel no sense that they are appreciated as individual talents with specific desires to learn and grow on the job and in their careers, reports Nicholas Nigro, author of, The Everything Coaching and Mentoring Book. I appreciate all the work you’ve put into it, as do your team members.&#

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Giving Mentoring Kansas City Kansas 63

Eric Jacobsen Blog

JUNE 26, 2010

Find The Ideal Tone For Your Emails When To Coach And When To Counsel Must-Read Book For Nonprofit Leaders ► September (14) Definitions Of Key Business Terms Be A Manager Who Makes Decisions How To Create A "Best Places To Work" Company How Sports (Or Band) Can Make You A Better Leader How Do You Answer These Leadership Questions?

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Tips Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

DECEMBER 14, 2010

Posted by Eric Jacobson at 8:10 PM Labels: Books For Managers , Change Management , Customer Feedback , Customer Service , General Management Skills , Strategic Planning 1 comments: Maths private tutor said. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Kansas City Kansas Help Mentoring 51

Eric Jacobsen Blog

OCTOBER 23, 2010

Saturday, October 23, 2010 Key Interviewing Questions To Ask To Identify Leaders The next time you are interviewing a candidate and you want to access their leadership skills, consider asking the candidate these questions: What personal qualities define you as a leader? Describe a situation when these qualities helped you lead others.

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Interview Question Mentoring Kansas City 48

Eric Jacobsen Blog

NOVEMBER 8, 2010

Monday, November 8, 2010 Leadership Tips From Good Boss, Bad Boss Robert Sutton, author of Good Boss, Bad Boss , provides these leadership tips: Create an environment that encourages people to challenge each others ideas, but set a few ground rules. Dont allow personal attacks or criticism.

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Leadership Tips Kansas City Mentoring 40

Eric Jacobsen Blog

JUNE 2, 2010

Wednesday, June 2, 2010 How To Be An Open Leader Charlene Li, the author of the best-seller book, Groundswell , was kind enough to send me an advance copy of her newest book, Open Leadership , which she released for sale on May 24. It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Eric Jacobsen Blog

SEPTEMBER 11, 2010

Author Peter F. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? It all depends on what that leader does or doesnt do.Good management and leadership skills can be learned.

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Eric Jacobsen Blog

MAY 22, 2010

Saturday, May 22, 2010 Use This eBook To Improve Your Communication The former director of communications for McDonalds, David Grossman, now a leading consultant, speaker and author has released a free eBook about how to communicate effectively. thanks so much for sharing this!!! Good Sample Business Principles Do you have a brand strategy?

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eBook Communication Mentoring Kansas City 40

Eric Jacobsen Blog

NOVEMBER 16, 2010

So, heres a checklist that is primarily from sales expert and author Paul R. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? Was the phone answered after two rings or less?

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Service Mentoring Kansas City Kansas 40

Eric Jacobsen Blog

OCTOBER 28, 2010

The 2007 book, authored by Elizabeth Rogers and Thomas M. How To Improve Your Internal Communication Skills This Week's Book Recommendation 3 Things Your Mission Statement Must Have Is Your Crisis Management Program In Place? Kostigen, is a New York Times bestseller.

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