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Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice years ago in a column in the Kansas City Business Journal. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." We can't meet that deadline." Fear -- As in, "I fear that we may be moving too fast."

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Nathan Magnuson On Leadership, Coaching, And His New eBook

Eric Jacobsen Blog

You''ll find lots of good advice and insights from this Kansas City area leadership consultant, coach and thought leader. Nathan : My primary target for my writing is people who have responsibility for managing other people or managing specific outcomes - as well as people who aspire for greater things.

eBook 67
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Your Customers Don't Want To Hear These Four Words

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." We can't meet that deadline." Fear -- As in, "I fear that we may be moving too fast."

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Furthering Your Nonprofit Career: 3 Tips for Development

Bloomerang

Discuss on-the-job opportunities with managers. Discuss On-the-Job Opportunities with Managers. If you have a manager at the nonprofit where you work, open a discussion about your opportunities for improvement and ask for any resources or recommendations the organization can offer. Actively look for new learning opportunities.

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Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." We can''t meet that deadline." Fear -- As in, "I fear that we may be moving too fast."

article thumbnail

Four Words Your Customers Don't Want To Hear

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." We can't meet that deadline." Fear -- As in, "I fear that we may be moving too fast."

article thumbnail

Never Say These Words To A Customer

Eric Jacobsen Blog

Author Harvey MacKay wrote the following spot-on advice in his column in the Kansas City Business Journal a few years ago. MacKay writes, "Common sense, thorough research and sound advice should allay your fears to a reasonable level." We can't meet that deadline." Fear -- As in, "I fear that we may be moving too fast."