Cloud 4 Good
JULY 6, 2021
Just like any technology, realizing success on the Salesforce platform takes careful maintenance, dedication to change management, and intentional roadmap planning. We recommend a layered approach to staffing your Salesforce org so that end-users have support at multiple tiers. What Kind of Support Staff Do You Need?
NTEN
JANUARY 28, 2011
Small orgs work quickly, but often times that acceleration lacks direction. Review each of the items for how much money, support time, and planning time spent on them (monthly and/or annually). A commodity is a technology that is transactional in nature and may improve your efficiency but does not fundamentally change your business.
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NTEN
JANUARY 14, 2013
The Center developed a social media strategy, but did not finalize it until after a half-day staff meeting to review the plan and think about the realities of implementation. All ongoing work is placed into the shared folder, and team members are notified when it is ready for review. The knowledge doesn't just reside with one person."
NTEN
JULY 13, 2012
While we took a look at the number of tech staff benchmark in the first post in this series, I'd like to now turn to the org staff-per-tech staff benchmark. Please review that post for those ideas. Another benchmark we think is importmant for nonprofits to consider is the ratio of organizational staff to their tech-responsible staff.
Cloud 4 Good
AUGUST 5, 2021
In part one of our Support and Maintenance of Your University’s Salesforce Org blog series, we explored long-term maintenance and success strategies, starting with best practices related to staffing your Salesforce instance. Change Management: Managing the change within the project lifecycle or overall organization.
NTEN
MAY 27, 2010
Perhaps one of the most challenging questions a nonprofit can ask is, "What should our org's commitment to the use and leverage of technology actually be?" How does the orgs technologist bring synergy while leaving the techno-babble behind? Tags: Change Management Newsletter NPTech NTEN Planning IT Staff.
NTEN
AUGUST 2, 2012
This month we have a few Nonprofit Technology DOs and DON’Ts for you to consider: DO hand off technology to “the youngest person in the org” because they know how to use Facebook. That new CRM, website, or donor management system is going to magically fix your organization’s inefficient processes, fidgety funders, and demotivated staff!
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