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Case Study: A Participatory Road Trip takes the SJMA on a Wild Ride

Museum 2.0

I was captivated by Chris Alexander 's story about participatory online/onsite efforts at the San Jose Museum of Art (SJMA). After all, as naysayers of participatory design often remind me, the museum is not a popularity contest. It's not appropriate to force everything into a numbers game.

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VRM: CRM's flip side

Michael Stein's Non-profit Technology Blog

In a larger sense, VRM immodestly intends to improve markets and their mechanisms by equipping customers to be independent leaders and not just captive followers in their relationships with vendors and other parties on the supply side of the marketplace. We are all both customers and vendors. But what does a VRM/CRM collaboration look like?

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How Museum Hack Transforms Museum Tours: Interview with Dustin Growick

Museum 2.0

We shared what captivated and spoke to us on a personal level, not just what we were told was “important." comfort interactives participatory museum programs Unusual Projects and Influences' We were encouraged to use our smartphones to search accession numbers if we wanted to dig deeper than the copy on the wall.

Museum 55
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Foot in the Door: A Powerful Participatory Exhibit

Museum 2.0

While there, I was lucky to get to experience a highly participatory exhibition that the MIA mounts once a decade: Foot in the Door. This is what happened at the Oakland Museum of California, which used its very successful co-creative Days of the Dead project as a kind of template for participatory redesign.

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Mixing Digital and Physical: The Holocaust Museum's Handwritten Pledge Wall

Museum 2.0

People were captivated by the slow animation of their pledges being added to the wall, and that slowness sealed a deliberate interaction. The handwritten pledge is an intelligent starting point for creating merged digital/analog participatory experiences.

Pledge 23
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Talking Through Objects: The Dog Analogy

Museum 2.0

If I approach you in a museum and ask what captivates you about the sculpture in front of us, you might look at me strangely and tell me you were just spacing out. Ideas design participatory museum Unusual Projects and Influences inclusion. Dogs are approachers. Exhibits only receive. Dogs are endlessly interesting to their owners.

Museum 20
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New Models for Community Partnerships: Museums Hosting Meetups

Museum 2.0

When you have your captive audience, customize your offerings so they can easily make the connection to why they might want to visit again. Projects participatory museum. Create custom elements for the event(s) that put your content at center stage. This isn't just about product placement (though that doesn't hurt).

Museum 22