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Visitor Voices Book Club Part 4: Starting to Listen

Museum 2.0

This is the final installment of Museum 2.0’s s book club on Visitor Voices in Museum Exhibitions , a collection of essays edited by Wendy Pollock and Kathy McLean. Ultimately, the arguments against including visitor voices come down to a lack of respect for visitors as meaning-makers in museums.

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Co-Creating Exhibits with Teens and Volunteers: The Importance of Criteria

Museum 2.0

When we did the final evaluation for the project, one comment from the teens really surprised us: they complained that it felt like we were "hiding" the goals of the project from them in the first of three weeks. Cloudy criteria make for cloudy evaluations. You can always add more criteria if the ones in need cannot be found.

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Libraries: The Oldest New Frontier for Innovation

Amy Sample Ward

Earlier this week, I had the opportunity to speak at the Minnesota Council for Nonprofits annual conference; and after my presentation, I spent a couple hours speaking with folks from various nonprofits, vendors and service organizations. I want to start, first, with a story…. Who’s the community? But think about it in more detail.

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Sustaining Innovation Book Discussion Part 1: What Does it Take Innovate Naturally and Frequently?

Museum 2.0

The longer I consult with museums and cultural institutions, the more time I spend peering into people's eyes, wondering: do folks here feel able to innovate? To write the book, Light selected and studied 26 innovative non-profits and government agencies across Minnesota during the mid-90s. It only matters if it matters.

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What's a Virtual Visitor Worth?

Museum 2.0

Every museum has a number for its operating cost per visitor. Most museums don't strategically set this number--too many operating costs are fixed by building needs--but they can use it to assess how expensive each visitor interaction is and evaluate the efficacy of programs. So where do online initiatives fit in?

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