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Support and Maintenance of Your University’s Salesforce Org: Staffing Recommendations

Cloud 4 Good

Just like any technology, realizing success on the Salesforce platform takes careful maintenance, dedication to change management, and intentional roadmap planning. We recommend a layered approach to staffing your Salesforce org so that end-users have support at multiple tiers. What Kind of Support Staff Do You Need?

Org 111
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Who Sits at Your Leadership Table? A Case for Senior Technologists

NTEN

A technology officer should be brought in at the senior leadership level. 5 Reasons to have a technology officer at the management table : Priority Management. Management meetings provide insight into organizational long- and short-term priorities. What Does the Data Say? 'In During his 4.5

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The Future of Nonprofit Technology: Some Predictions

NTEN

More orgs will hire CTOs. Technology will finally enter the c-suite of not-for-profit orgs. Other orgs will finally learn what I've known for 5 years: bring it in-house and don't silo your tech people, make one of them a c-suite leader. The hottest org in 2020? And, at an event, it is a means of taking action immediately.

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Tech Across Your Org: Social Media Collaboration Across the NYC Elder Abuse Center

NTEN

Established in 2008 as a collaborative response to the growing number of complex elder abuse cases in NYC, the NYC Elder Abuse Center helps professionals, organizations, and systems prevent elder abuse and improve their response to it.

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Support and Maintenance of Your University’s Salesforce Org: Leading Through Governance

Cloud 4 Good

In part one of our Support and Maintenance of Your University’s Salesforce Org blog series, we explored long-term maintenance and success strategies, starting with best practices related to staffing your Salesforce instance. Change Management: Managing the change within the project lifecycle or overall organization.

Org 115
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Confessions of a Former Nonprofit IT Director: Dos and Don'ts

NTEN

This is a regular series in the nonprofit leadership journal. This month we have a few Nonprofit Technology DOs and DON’Ts for you to consider: DO hand off technology to “the youngest person in the org” because they know how to use Facebook. [Editor's note: The following is from the June 2012 issue of NTEN:Change.

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Tech Across Your Org: Program and Fundraising Innovation Sprung from an Internal Technology Project

NTEN

As long as spare parts are in stock and locals know how to maintain and repair the systems, we can keep safe water flowing for a very long time.) There are skilled tradespeople in every country we serve, and local talent makes our model far more sustainable. (As