Nonprofit Social Media Mavens Are Curators of Metrics
Beth's Blog: How Nonprofits Can Use Social Media
NOVEMBER 8, 2011
I’ve been reading Social Media Metrics Secrets by John Lovett who is a senior partner at Web Analytics Demystified where Eric T. This might include: awareness, engagement, attitude change, encouraging interaction, facilitating support, promoting advocacy, or encouraging innovation. Lovett also refers to these as KPIs.
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