.orgSource

FEBRUARY 6, 2023

According to Gartner , the technology and research consulting firm, 90 percent of organizations now have a CX officer or an equivalent position. Gartner identifies these qualities as key to delivering value: A customer journey mapping process that extends beyond acquisition and purchase through the life of the relationship.

Game 44

Game Experiment Marketing Gartner 44

Beth's Blog: How Nonprofits Can Use Social Media

AUGUST 2, 2011

Last week, I helped launch a peer exchange Webinar for Packard Foundation for Children’s Health Insurance grantees with Spitfire Communications (creators of the SMART chart ). During the Webinar, I polled the group’s general approach. The focus is how to effectively integrate social media channels and measure and learn.

Google 116

Google Change Social Adopt 116

NTEN

JULY 15, 2009

Enter Gartner. In another of their always insightful webinars, we got to take a look at where the cloud is now, and where it's headed. The analogy the Gartner analyst used was electricity: As consumers, we don't worry about how electricity gets to our light switch, we just worry about flipping the switch effectively.

Gartner 36

Gartner Software gMail Internet 36

Connection Cafe

JANUARY 29, 2015

Which is what’s driving adoption. The great majority of CFOs are planning to implement cloud services for their companies in 2015 and beyond, according to surveys from CFO Magazine, KPMG and Gartner. Join our nonprofit financial leadership webinar series to find out more.

Philadelphia 20

Philadelphia Gartner New York Nonprofit 20

NTEN

SEPTEMBER 2, 2009

We had a dashboard that told us things like how many members we had and how many webinar registrations we'd sold. Here's the second problem: As Gartner put it in a webinar I attended, "managers want to dance with their data." You need leadership skills to drive adoption and participation across the organization.

Business 54

Business Gartner Data NTEN 54