Nonprofit Tech for Good

JULY 27, 2018

According to the soon-to-be-released 2018 Global Trends in Giving Report , 18% of donors worldwide have donated to a nonprofit through Facebook Fundraising Tools. Of those, 40% say they are very likely to donate again directly through Facebook. 48% say they are somewhat likely. Whatever your personal feelings are about Facebook (love, hate, ambivalent), it’s clear that as a revenue stream for nonprofits, Facebook has sticking power.

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Facebook Tools Giving NGO 238

Wild Apricot

JULY 27, 2018

You can now ask questions and run surveys from your Wild Apricot admin account, thanks to our new Polls feature. Find out how to start creating polls, and get some inspiration on ways to use them.

Poll 109

Poll Survey Question Create 109

NonProfit Hub

JULY 27, 2018

Here’s a hard truth: at some point, if it hasn’t happened already, a potential donor will tell you “no” when you ask for money. It stings, but it’s a normal part of life in the nonprofit sector. And while this may feel like the end of the world at first, with the right attitude , you can turn that rejection into a positive learning experience. First thing’s first, it’s important to identify the different types of “no”—sometimes not all hope is lost.

Attitude 50

Attitude Calendar Money Donor 50

Eric Jacobsen Blog

JULY 27, 2018

Whether you are in a new customer service role or simply need some customer service refresher tips, Customer Service Training 101 , is the book for you. Now in its third edition (originally published in 2005), you’ll find practical and actionable techniques and behaviors to ensure you are providing the best possible service for your customers. Along with dozens of scenarios, examples, guidelines and practice lessons, author, Renee Evenson , also provides a focus on customer service in today’s ma

Service 40

Service Training Train Attitude 40

Speaker: Andrew Olsen, CFRE - EVP, Fundraising Solutions at DickersonBakker | Kat Landa, CFRE, CSD - SVP, Talent Solutions at DickersonBakker

Across the nonprofit sector, organizations invest heavily in donor retention efforts, yet the struggle of cultivating lasting relationships remains. While attracting new donors is crucial, the lack of repeat donors poses significant financial risks. Through a comprehensive analysis of industry data, experts argue that there is a direct correlation between donor burnout, donor retention, and the talent retention crisis.

Donor

Connection Cafe

JULY 27, 2018

Trust is an essential component to building a brand that engages patients, consumers, families, volunteers, and donors with your organization. Trust in healthcare institutions, trust in healthcare leadership, and trust in individual physicians have significant impacts on healthcare outcomes: patients who trust their doctors are more likely to take their medications and follow their care plans, are less likely to be readmitted to the hospital after discharge, and are more likely to engage in reco

Foundation 26

Foundation Donor Channel Marketing 26

Connection Cafe

JULY 27, 2018

When an organization creates a matching gift program , whether it be an open, full-year opportunity, a focused match for a giving day like #GivingTuesday or even a chance to further maximize relief efforts during a catastrophic event like Hurricanes Maria, Harvey, or Irma, a critical decision about where their matched funds will go still needs to be made.

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Gift Program Disaster Hurricane 29