Applying CX for Nonprofits: An Expert Shares Her Experience
Forum One
JANUARY 4, 2024
In fact, as people conduct more and more everyday interactions online, nonprofits risk being left behind or disregarded if they deliver a less-than-stellar digital experience. Ultimately, we are aiming for every interaction to lead to one of our primary calls to action, which are: Make a donation. CX needs are shifting all the time.
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