article thumbnail

Prioritizing an Inclusive Customer Experience in Government

Forum One

To consider a customer-first experience at your organization, start with three questions: 1) Where do we start? Embark on a gap analysis to discover where you are today, where your plans are headed, and what changes you may need to make. The Executive Order may fine-tune these approaches or may demand new methodologies.

article thumbnail

8 Top Corporate Giving Trends to Watch in 2024 + Examples

Nonprofits Source

Ensure staff can answer donors’ questions about matching gifts. According to Double the Donation’s CSR trend analysis , several companies suspended their employee matching gift programs at one time, but as of 2023, several companies have reinstated their initiatives, indicating a renewed commitment to CSR.

Trend 52
professionals

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Take Command -- How To Be A First Responder In Business (Interview With Author Jake Wood)

Eric Jacobsen Blog

While most of our jobs don''t involve leading a tour of Marines through an ambush, or rushing into a relief zone just decimated by a hurricane, in today''s fast-paced, hyper-competitive business environment, we are ALL on the front lines, says Wood. Wood : That''s a tough question.

article thumbnail

Using Nonprofit Data to Find Your Next Major Donor

Connection Cafe

As it turned out, sales of strawberry Pop-Tarts increased seven times their normal sales rate ahead of a hurricane. You could have asked store managers or associates the same question and it is highly unlikely that any of them would have said strawberry Pop-Tarts. Yes, this will require some analysis, elbow grease, and data know-how.

Data 38
article thumbnail

Can Twitter Save the Fail Whales? Err Save the World.

Beth's Blog: How Nonprofits Can Use Social Media

So maybe the question should be, how many whales did you save with that Tweet ? Paul Young's analysis of what worked, what didn't in his fundraising campaign can give you some hints of what to measure. Hurricane Season Twitter Resources. We asked, " How many whales did you save with that web site ?" What does it mean?

Twitter 50
article thumbnail

Win Back Your Lapsed Donors

Bloomerang

Most importantly, I know a lot of you have already done this, but please feel free to chat in your questions and comments. And we are going to do our best to leave as much time as possible for questions because we really want this to be as specific as we can to you. There’s a chat box and a Q&A box. Don’t be shy.

Donor 62
article thumbnail

An Amazing NpTech Social Media Link Buffet: Take Your Pick!

Beth's Blog: How Nonprofits Can Use Social Media

September is Preparedness Month: We know that September is usually a bad month for hurricanes and other natural disasters. This was a question raised by a recent Stanford Study and debated over on Brian Solis's PR2.0 There's also a paper that Steve co-authored about a methodology for social network analysis. Inspiration.

Nptech 91