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Groundswell Book Club Part 3: Energizing

Museum 2.0

Peer referrals are big business; the opinion of a friend or acquaintance is one of the most trustworthy sources of information about products and services, and the presence of peer reviews and ratings has been shown to positively impact sales. Ratings and Reviews Imagine a visitor who leaves your museum enthused about her experience.

Museum 20
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SXSW: What Social Media Analytics and Data Can’t Tell You

Beth's Blog: How Nonprofits Can Use Social Media

We discussed how social media analytics can provide some great information on your existing social media followers, but at the same time, there are gaps that need to be filled through other techniques. Please Retweet! Look at the friendly, smart and sexy people at #smdata panel! sxsw pic.twitter.com/VTGXGnD1Ww. The room was packed.