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Groundswell Book Club Part 3: Energizing

Museum 2.0

Peer referrals are big business; the opinion of a friend or acquaintance is one of the most trustworthy sources of information about products and services, and the presence of peer reviews and ratings has been shown to positively impact sales. Ratings and Reviews Imagine a visitor who leaves your museum enthused about her experience.

Museum 20
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SXSW: What Social Media Analytics and Data Can’t Tell You

Beth's Blog: How Nonprofits Can Use Social Media

Jeremiah kicked off our session with a call to retweet a photo of the audience, our hash tag, #SMdata, trended on Twitter and there was a robust back channel discussion of interested people. #sxsw pic.twitter.com/VTGXGnD1Ww. Jeremiah Owyang (@jowyang) March 7, 2014. The room was packed.