Tech Soup

APRIL 1, 2014

This year at NTC in (cold, windy, briefly sunny) Washington, D.C., scripting and editing videos and short films. There campaign had an ok open rate but low clicks and low giving. That second email saw an 30% increase in opens, 5 times the click rate, and, most importantly, led to consistent year over year growth.

NTC 50

NTC Marketing Digital Strategy 50

Care2

JANUARY 23, 2009

Click2Call, a new online tool that the folks at web development firm Advomatic have built on Drupal’s open-source software platform, is the latest indication that patch-through call campaigns may finally be ready for prime time. Plus it’s difficult to measure results, because there aren’t many good reporting tools.

Time 31

Time Service Advocacy America 31

Museum 2.0

NOVEMBER 7, 2010

I applied to work for This American Life (rejected) and in the meantime fell in love with someone who lived in Washington D.C. Eventually, they had an opening for "Exhibits and Programs Associate"--a low-level jack of all trades position supporting the department. So I packed up and moved down the East Coast.

Museum 52

Museum Boston Participatory Job 52

Whole Whale

JUNE 1, 2023

AI as a service is now a reality and can be powered by any number of growing open-source models. On the surface this may seem safe until it is tested with slight edge cases like the Washington Post did: Snapchat tried to make a safe AI. 1000+ chats with scripted dialogues and empathetic language. Continuous human monitoring.

Teen 52

Teen Test Advice Review 52