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Citizen Tech: Social Media in Disaster Response

Amy Sample Ward

My contribution to the panel is to provide context about the use of social media in emergency and disaster response as well as an overview of some of the tools we saw deployed last year and we may see in the future. Whether it’s direct or indirect content, why do citizens turn to social media in moments of need or disaster?

Disaster 206
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The Social Media Response to Disaster in Haiti

NTEN

When disaster strikes, we want information as soon as possible and we want to help just as quickly. But the way we think about and turn to social media in a time of disaster is changing. The disaster in Haiti is a perfect example of these changes: the impact of the Real-Time Web and the power of our phones. How can we do that?

Haiti 82
professionals

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The Commons Introduces Grassroots Mobile Survey

Saleforce Nonprofit

This open-source, accessible solution enables workers and volunteers to collect data wherever they need to go. They needed a mobile app that worked offline. It’s not just useful for offline situations like interviewing people in rural India. Enter: Grassroots Mobile Survey, now available to install.

Survey 65
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NpTechTag Summary: Insect Antennae, A Blast from the Past, and More

Beth's Blog: How Nonprofits Can Use Social Media

It is based on some open source code called Pligg that creates a "digg" like interface. The nptech tag stream (plus other sources) has been imported, so you can comment and vote on tagged items. A quick review of the results of Isovera Survey of Open Source Content Management Satisfaction in Nonprofit Organizations.

Summary 50
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Day 1: Connecting Up Conference: Brisbane, Australia

Beth's Blog: How Nonprofits Can Use Social Media

How would you organization cope with a natural disaster? Disaster Relief: Described their efforts for Tsunami and Katrina and mentioned efforts for Burma and China. There are offline ways to do it. Valued open-source software that is cheap, flexible, easy and multi-featured. What is the first step?