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The Phases of Service Design

Forum One

This phase may include audience interviews, surveys, field studies, an experience map or journey map, experience principles, or personas. For the education program, we spoke with staff, collected data, analyzed audience segmentation, and undertook a comprehensive audit of the technical ecosystem. So how do you get started?

Phase 46
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The Phases of Service Design

Forum One

This phase may include audience interviews, surveys, field studies, an experience map or journey map, experience principles, or personas. For the education program, we spoke with staff, collected data, analyzed audience segmentation, and undertook a comprehensive audit of the technical ecosystem. Phase 3: Ideation. Phase 4: Prototype.

Phase 46
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Presentation Zen Blog: A Resource Review

Beth's Blog: How Nonprofits Can Use Social Media

Reynolds notes "Though you may be using digital technology when you deliver your presentation, the act of speaking and connecting to an audience ??? My process is analog, but I have to start with a mind map of the ideas (sometimes several versions of it), then do a linear outline, and finally sketch out a storyboard with image ideas.

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In Search of Bachelors and Philanthropy in Rural Alaska and Video Story Capture Tips

Beth's Blog: How Nonprofits Can Use Social Media

After a few hours on the road, we ended up in the middle of this rural town that was the prototype for Northern Exposure and found our way to the local brew pub – Twister Creek and Denali Brewery at the foot of Denali. Joe Page met us in town and we reviewed the Bachelor catalog looking for a good subject to interview.

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