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The Phases of Service Design

Forum One

This phase may include audience interviews, surveys, field studies, an experience map or journey map, experience principles, or personas. For the education program, we spoke with staff, collected data, analyzed audience segmentation, and undertook a comprehensive audit of the technical ecosystem. So how do you get started?

Phase 46
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Join Our 2016 Digital Storytelling Challenge!

Tech Soup

For those interested in strengthening civil society in general, today's digital spaces are one of the few arenas in which big ideas can reach big audiences, build constituency, and clearly demonstrate political will. Take Part in the Digital Storytelling Challenge! Want to see inspiring examples? What Can You Do?

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The Phases of Service Design

Forum One

This phase may include audience interviews, surveys, field studies, an experience map or journey map, experience principles, or personas. For the education program, we spoke with staff, collected data, analyzed audience segmentation, and undertook a comprehensive audit of the technical ecosystem. Phase 3: Ideation. Phase 4: Prototype.

Phase 46
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4 Steps to Breaking Down Complicated Content

Media Cause

If your nonprofit organization is struggling to share your message with your various audiences, you’re not alone. Are you looking to talk to your existing audience, or expand to new folks? But with a little bit of structure and curiosity, it becomes a lot easier to learn and iterate to better connect with your audience. .

Content 105
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5 Tips to Effectively Tell your Story with Video

Tech Soup

Start with drawing up a simple storyboard. Your storyboard can help you come up with a list of scenes, camera shots, and props you will need. 2) Don't talk above their head: One way to lose the attention of your audience is to speak over their head. If your video gets too long, your audience will lose interest.

Story 55
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Nonprofits Live: Collaborative Storytelling Recap

Tech Soup

The TechSoup Digital Storytelling Campaign. Some production teams will use storyboarding, but a production grid is helpful for teams that don't have illustrative or design skills. The hour ended with audience questions and links to digital storytelling tools, which can be found in the full recording.

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Visual Meeting Facilitation Workshop with David Sibbet

Beth's Blog: How Nonprofits Can Use Social Media

Later in the workshop, they did a duo of graphic recording – with Rachel using the digital tools and Sibbet drawing on paper with markers. Be the fool in front the audience’s queen and king – don’t be afraid of public mistakes. Accept corrections like Christmas presents.