Tech Soup

OCTOBER 1, 2015

TechSoup has some completely awesome customer service folks (we call their department Client Services) who help our members by phone or email to get the product donations they need. Handling more than 3,000 emails and phone calls each month. One member called about her donation request and was very sharp on the phone.

Phone 36

Phone Service Voice Americorp 36

Beth's Blog: How Nonprofits Can Use Social Media

DECEMBER 4, 2012

And over the years, many other communities and states have copied the idea – for example Georgia Gives Back Day. Other channels included TV news, radio, newspapers, websites, phone calls, and through friends or family.

Giving 104

Giving Minnesota Social Media Offline 104

NTEN

OCTOBER 4, 2010

I could point to the Haiti disaster as the tipping point in cell phones -- for the increased engagement with donors, and more importantly, for the contributions of information from survivors. One was seeing two coeds standing on either side of the road at the Dartmouth Green talking on a cell phone to each other as I walked by.

Mobile 81

Mobile Phone PPT Green 81