Cloud 4 Good

OCTOBER 12, 2022

During the pilot of Salesforce’s Slack-based swarming model, a subset of 3.300 agents saw a 26% improvement in case close rates, a 19% improvement in same-day resolutions, and greater ease of building collective knowledge bases.

Education 92

Education Student Org Hype 92

Tech Soup

JUNE 11, 2009

From basic-level trainings on different office productivity suites to more advanced Microsoft Certification-level and server courses, there are a host of training materials, online courses, and knowledge-base resources available.

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Training Train Resource Knowledge Base 43

Michael Stein's Non-profit Technology Blog

FEBRUARY 1, 2006

But you can turn that email into organizational knowledge if you put it where authorized users can see it, add to it, comment on it, and search for it. Here is a perfect application for a wiki. We've been finding that the wiki is a perfect place to plant organizational knowledge. Tags: nptech , km , wiki

Knowledge 40

Knowledge Wiki PDF Knowledge Base 40

Museum 2.0

AUGUST 8, 2010

That’s a lot of people who possess a rare set of skills like the ability to conceptually organize complex information, build and maintain databases and web applications, and passionately defend and promote universal access to knowledge (including knowledge that’s controversial or that they themselves may not believe in).

Chicago 48

Chicago Library Public Culture 48

Neon CRM

DECEMBER 19, 2023

Educational Resources: Prioritize builders that provide extensive educational resources, including knowledge bases, video tutorials, webinars, and community forums. SEO and Online Visibility SEO Tools: Prioritize platforms that offer built-in SEO tools, including meta tags, keyword optimization, and sitemap generation.

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Beneblog: Technology Meets Society

JUNE 1, 2010

that makes Bookshare possible) and open licensing terms, so that people who the market will fail to address get the benefits of our incredibly rich and expanding knowledge base. As he pointed out in Doha, top companies rarely publish in scientific journals, compared to the amount of know-how they disclose in patent applications.

Qatar 124

Qatar Jordan San Francisco Australia 124

Tech Soup

MARCH 27, 2009

Petri IT Knowledge Base, an excellent IT resource from Microsoft MVP in Israel, posted a plain-English post on Windows 2008 licensing concerns when using Hyper-V technology. Tags: GreenTech Server Applications Servers Tech Planning.

License 43

License Bookmarking Knowledge Base 43