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Navigation by Recommendation: Lessons Learned from a Little Experiment

Museum 2.0

I spent some time playing with this question last week at the Milwaukee Art Museum, a large general museum that is moving toward redesign of the permanent galleries. I wondered what would happen if that interaction was scaled up. They were okay talking to us, but weren't willing to have something written down or their photo taken.

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Wandering Down the "Don't Touch" Line

Museum 2.0

We are increasing the number of interactive elements in the galleries, and we haven't found a clear way to say to people, "touch this but don't touch that." As we make the museum more family-friendly in a number of ways (activities, casual spaces, interactive bits), we have a lot more kids in the galleries. Focus on family audiences.

Museum 49