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Navigation by Recommendation: Lessons Learned from a Little Experiment

Museum 2.0

I spent some time playing with this question last week at the Milwaukee Art Museum, a large general museum that is moving toward redesign of the permanent galleries. They were okay talking to us, but weren't willing to have something written down or their photo taken. That packaging was in the photos, not the cards.

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Wandering Down the "Don't Touch" Line

Museum 2.0

This is only going to become a bigger issue for us as we invite in new audiences and incorporate more participatory experiences throughout the museum. The Oakland Museum, which tried a similar approach with their "touch me" stickers throughout the galleries (as shown above in the photo), has reported an overall increase in touching.

Museum 49