Amy Sample Ward

DECEMBER 8, 2009

This discussion paper analyses how well Directgov delivers on its promise to consumers to ‘provide information and online services for the public all in one place’. The analysis is approached from a user’s perspective, and highlights the types of problems consumers frequently encounter with the service.

Web 102

Web Howto Bookmarking Google 102

Amy Sample Ward

OCTOBER 27, 2009

This free service from Google let’s you identify key words, phrases, or URLs that you want to track. Tag your post with “net2thinktank&# and email a link to us to be included. Tags: resources rss webtools howto listening net2thinktank. Here are some of the best ways to start listening online: Google Alerts.

Create 234

Create Organization Netsquared RSS 234

Amy Sample Ward

JULY 21, 2010

This afternoon I had the pleasure and honor of spending a few hours with members of the Charity Technology Trust/Charity Technology Exchange team, part of the TechSoup Global network , exploring their options for creating programs or services to build and foster community throughout their network. What services already exist?

Case Study 162

Case Study Studies Charity Community 162

Amy Sample Ward

OCTOBER 14, 2010

Be honest and public about changes or modifications to the site, programs, or services before the changes are made. Tags: case studies challenge competition frogloop guest post howto tips. If members ask a question on Twitter, respond on Twitter, and so on. Tip #4: Be prepared to change. We’d love to hear your examples!

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Tips FAQ Howto Netsquared 114

NCE Social Media

AUGUST 13, 2009

You can also use a service like Twitter Backgrounds. Tags: Education and Training Microblog Tools howto twitter. The image you use for the background of your Twitter page is one of the few things you can brand and change. Follow other people (judiciously). And if you can, try to make it more than just 10 people.

Howto 100

Howto Twitter Method Info 100