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3 Major Higher Ed Takeaways from bbcon 2020 Virtual

Connection Cafe

O ver 6,000 professionals?representing?departments Ensuring fundraising success is more important than ever and our team at Blackbaud is monitoring the latest trends coming out of our Blackbaud Fundraiser Performance Management community to help our customers stay relevant and innovative. . bbcon 2020. was the largest group?in

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Nonprofit Consulting Firms: 26 Leaders in Their Spaces

DNL OmniMedia

Customizable add-ons, like cash management and billing modules. IT and managed services for 24/7 support. If you’ve invested in professional-grade fund accounting tools for your nonprofit, you have to safeguard that investment. Web-based talent management toolkit through their custom platform, Flare. Why They Stand Out.

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How To Improve Customer Service With The Telephone

Eric Jacobsen Blog

Tuesday, November 16, 2010 How To Improve Customer Service With The Telephone Every business leader should periodically call his/her company to observe how their customers are being treated by their employees -- because, all too often a phone conversation becomes a customer turnoff rather than a relationship builder.

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Great Year-End Advice For Leaders

Eric Jacobsen Blog

EWF International provides professionally facilitated peer advisory groups for women business owners and executives. It is really hard to change a behavior, but it is possible if you are aware, patient and persistent in making a change. Turn off the television, turn off the cell phone and pay attention to the people around you.

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Is Your Crisis Management Program In Place?

Eric Jacobsen Blog

As you establish your action plan, be sure to think about: •Who will be on your crisis management team? •Do you have a calling tree with current cell phone numbers? •How will you integrate into your plan your web site, Social Media, Twitter and customer care phone lines? •Who will do what?

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Good Sample Business Principles

Eric Jacobsen Blog

Quickly get answers when phoning your company? The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. Make returns?

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Run Better Meetings

Eric Jacobsen Blog

Turn off your cell phones! (so The Five Points Of Professionalism How To Talk About Poor Performance With An Employe. ► November (10) Read "The Seven Arts Of Change" 4 Quick Tips For How To Lead More Effectively 5 Reasons To Do An Employee Survey Give Positive Feedback. Can we add this for #6?